Privacy Policy
Last update: 20.04.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store information you provide through True Capitvane (the "Website").
These principles will be defended:
To be transparent about how we process and collect your personal information:
We want you to make informed decisions about how your personal data is used and processed. That's why we created this website. We use various methods to keep you informed about personal data practices.
If we believe you need specific information, we'll provide it at the right time.
We're happy to answer your questions and explain any legal limitations affecting your data. Contact us by email at: info@true-capitvane.com
Your personal data will be used only for the purposes outlined in this Policy.
We process your personal data to provide our website and Services, including connecting you with third-party trading platforms, improving our site, protecting our rights and interests, maintaining compliance with legal obligations, and supporting the delivery and operation of the Services. We also use your personal data to better understand your preferences and needs.
Personal Data are also processed by us in order to better comprehend your preferences and needs.
To access important tools that protect your rights regarding your personal data:
To help you exercise your rights, we have robust resources in place. Contact us anytime to request access to your personal data. We can modify or delete it, restrict its use for specific or general purposes, transfer it to you or a third party, and accommodate your requests.
Secure your Personal Data:
While we cannot guarantee complete security of your personal data, we are committed to using industry-standard methods and techniques to help protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, secure, and manage it.
This policy applies to information related to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or identified through a combination of information we possess or can access.
We define "processing" as any activity involving the collection or use of personal data, including its management, organization, and storage.
Our services are intended for general audiences and are not designed for anyone under 18 years old. We do not knowingly collect information from minors or allow them to use our services. If we discover we have collected data about a child, we will delete it promptly.
2. What personal Data Do We Have on You?
When you access our services, channels, or website, we collect your personal data. We may ask for your personal data directly in some cases, or we may gather it by analyzing how you use our services and channels, or by receiving information from our third-party partners.
You are not required to disclose personal information to the company, and there are no consequences for doing so.
You're not required to provide us with any personal data. However, in certain circumstances, if you choose not to share personal data with us, we may not be able to offer our Services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, traffic data (including IP address, date of access, time of access, and browser type), language preferences, software crash logs, device information, and browser type. This information is not private and cannot be used to identify you.
Personal Data We Receive from You: any personal data you voluntarily provide when you connect with a third-party online trading platform through us.
Personal Information You Provide to Third-Party Platforms: this information includes your full name, address, phone number, and email address to facilitate trading.
5. Legal Basis and Reasons for Processing Your Personal Data
Your Personal Data is processed by the company for the purposes described in this section and in accordance with the applicable legal basis.
The Company cannot process your Personal Data without a legal basis. The legal grounds that allow the Company to process your Personal Data are:
- You've consented to the processing of your Personal Data for one or more purposes, including when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- We or a third party may process your information to pursue legitimate interests, such as improving our services or defending legal claims.
- Processing must meet an obligation of law.
Contact us by email for more details about how we process and protect your legitimate interests.
Below is a list of the reasons and legal grounds we may use your personal information.
Scope
Legal Basis
If you request access to digital trading services, we may ask for your personal information to share with third-party providers on your behalf.
You've consented to the processing of your personal data for one or more purposes.
2. To answer your requests, questions or concerns
We need your Personal Data to help address any questions you may have about our Services.
We may need to process your information to protect the legitimate interests of our Company or a third party.
3. To meet legal obligations or administrative and judicial requirements, we process Personal Data as required by law.
To ensure compliance with legal obligations, processing is required.
4. To enhance Our Services, we may use Your Personal
Data to improve Our Services. This includes, among other things, crash reports and malfunction data we collect related to the Services.
We need to process personal data to serve the legitimate interests of the Company or a third party.
5. To stop fraud and misuse of Our Services
We need to process personal data to serve the legitimate interests of the Company or a third party.
6. To perform and manage actions required to operate Our Services
This includes back-office functions, business development, strategic planning, and oversight activities.
The Company or a third party may need to process legitimate interests.
7. To conduct analysis, such as statistical analysis
To make decisions on various matters, we use different analytical techniques, including statistical methods.
The Company or a third party has a legitimate interest that requires processing of this information.
To protect our assets, rights, and interests—as well as those of third parties—we process Personal Data to establish and defend legal claims in accordance with applicable laws, regulations, and agreements.
We may process your Personal Data to safeguard our rights, interests, and assets, or those of third parties, in compliance with all applicable laws, regulations, agreements, and our terms and policies.
The Company or a third party has a legitimate interest requiring the processing of your data.
6. Transfer of Personal Data to Third Party
The Company may share your Personal Data with third-party service providers—such as hosting, storage, and IP address analysis providers—to support our operations and improve user experience.
At your request, we can share your Personal Data with third-party trading platforms. Any shared data will be governed by those platforms' privacy policies, and your information may be distributed across multiple trading platforms.
We may also share Personal Data with affiliated entities and business partners to help us enhance and improve our products and services.
The Company may disclose Personal Data to regulatory, local, or other official authorities when necessary to protect the rights or assets of third parties.
Additionally, we may share Personal Data with potential investors, buyers, lenders, or other group companies in connection with corporate transactions—including asset transfers, sales, mergers, restructurings, consolidations, or bankruptcy proceedings involving the Company or any group entity.
7. Cookies and services from third parties
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or similar tracking technologies.
Cookies are small text files placed on your device when you visit our website. We use them to gather information about your preferences and browsing behaviour to improve your user experience, remember your preferences, and customize the products and services we offer. Cookies also help us collect statistics and analytics data.
Some cookies we use are session cookies. These are temporary files that remain on your device only until you close your browser. Other cookies are persistent cookies. These remain on your device for a set period after you close your browser. We use them to recognize you as a returning user and enable you to return to the website more easily.
Types of Cookies:
They may be used by us based on their purpose:
The type of cookie
Cookies are absolutely necessary
Scope
These cookies are necessary to access the features you've requested and navigate our website. They enable us to deliver the information, products, and services you've asked for.
Cookies are required for your device to download and stream data, allowing you to browse the website, use its features, and return to previously visited pages.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session Cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognize you when you return to our site and remember your preferences.
Additional Information
Cookies collect Personal Data, such as your username and last login date, to confirm you're logged in to the site. They're automatically deleted when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to collect performance data and improve your experience. They also enable us to analyze how our website is used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are removed when you close your browser, while others remain indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser's settings. Below are links to help you configure some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain Website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company retains your Personal Data for as long as necessary to fulfill the purposes outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and orders.
We share your information with third-party trading platforms for 12 months. If you consent, we'll continue sharing your data for an additional 12 months.
We regularly review retained Personal Data to confirm it's still needed.
9. Transfers of Personal Information to Third Countries or International Organizations
Your personal information may be transferred to other countries (i.e., your personal data may be sent to a third country outside your country of residence) or to international organizations. The Company takes all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards apply to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was completed in accordance with the standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can review the EU Commission–approved clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures used to protect your Personal Data when transferred to third-party countries or international organizations. Contact us at info@wealthwaydigital.uk for more information.
10. Security of Personal Data
We've implemented appropriate organizational and technical safeguards to protect your Personal Data, including measures against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure without errors. We are not liable for any indirect, incidental, or consequential damages resulting from the use or disclosure of Personal Data, including but not limited to disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our control.
If we're required by law or other obligations beyond our control to share Personal Data about you with third parties such as government authorities, we cannot control how those parties secure your information.
Data transmitted over the internet cannot be guaranteed completely secure. We cannot ensure the security of Personal Data you send to us online.
11. Hyperlinks to websites belonging to third party websites
Our website contains links to third-party sites and applications that operate independently of the Company. We are not responsible for how these third parties collect or process your personal data. This privacy policy does not apply to their services or practices.
Before accessing or using any third-party website or application, we recommend reviewing their privacy policies. Please exercise caution when sharing your personal data with these external sites or apps.
12. Modifications to this Policy
When you visit any third-party websites or apps, we recommend reading their privacy policies before accessing or using them. We also suggest being cautious about sharing any Personal Data with them.
13. Your rights with respect to your personal information
You have the right to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete Personal Data that we no longer require. You may also limit how we process your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide about your Personal Data. To exercise any of these rights, please send an email to the address below.
Access Rights
The Company can verify the accuracy of Personal Data we process about you. If accurate, you may access your Personal Data.
We will provide an electronic copy of your Personal Data at no charge. Additional copies may be subject to a reasonable fee. Data will be provided electronically upon request.
Your right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would harm another person's rights or freedoms, the Company may refuse the request or limit what we can provide.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete Personal Data, taking into account the reason for processing.
Right to Erasure
We must delete your Personal Data in these cases: (a) the data is no longer needed for the purpose it was collected; (b) you withdraw consent and we have no legal basis to continue processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data was processed unlawfully; or (e) we are required by law to delete it.
This right does not apply if processing is necessary to (a) comply with a legal obligation under European Union or Member State law, or (b) establish, exercise, or defend legal claims.
Processing Restrictions
If you believe your Personal Data is inaccurate, you can ask us to limit how we process it.
When you request a restriction, we may only keep your Personal Data if you consent, or to establish, exercise, or defend legal claims, protect another person's rights, or meet a compelling public interest requirement within the European Union or a Member State.
Right to Data Portability
If processing is automated and based on your consent or a contract, you have the right to receive and review your Personal Data from the Company.
You may request that we transfer your Personal Data directly to another controller, if technically feasible. Exercising your right to data portability does not affect your right to erasure. This right does not interfere with the rights or freedoms of others.
Right to Object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by the Company or a third party, including profiling. If we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, we may continue processing unless you can show otherwise. For direct marketing, you may object at any time without restriction.
Right to Withdraw Consent
You may withdraw your consent for us to process your Personal Data at any time. This does not affect the lawfulness of processing based on your consent before withdrawal.
You have the right to lodge a complaint with your supervisory authority.
You may appeal to a supervisory authority designated by a Member State to protect fundamental rights regarding Personal Data processing within the European Union.
European Union and Member State laws may limit your rights as described in this section.
We will respond to your request within one month of receipt. We may extend this to two months if needed, depending on the request's complexity and volume. We will notify you of any extension and provide reasons within one month of receiving your request.
Unless otherwise required by law, we will provide the information you request at no cost. If your request is excessive or repetitive, we may charge a reasonable administrative fee. We may also decline to act on unfounded or excessive requests.
If we have concerns about your identity, we may ask for additional information to verify your identity before proceeding.